TruSatva Terms of Service

THE DETAILS

Terms of Service

Last updated: 1st March 2026

Overview

This website is operated by Vedanta Wellness LLC. The terms "TruSatva," "we," "us," and "our" refer to Vedanta Wellness LLC. TruSatva offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the Terms, please do not use the website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


Section 1 — Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction or that you are the age of majority and have given consent for any minor dependents to use the site.

You may not use our products or website for any illegal or unauthorized purpose.

Any violation of these Terms will result in termination of your access.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

Section 3 — Medical & Product Disclaimer (Dietary Supplements)

TruSatva sells dietary supplement products. By purchasing or using our products, you acknowledge and agree that:

  • Statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.
  • Individual results may vary.
  • The content provided on this website is for informational purposes only and is not medical advice.
  • You should consult your healthcare provider before using our products, particularly if you are pregnant, nursing, have a medical condition, or are taking medications.
  • If you experience any adverse reaction, immediately discontinue use and consult a healthcare professional.
  • You are responsible for using our products in accordance with the product label and instructions.

Section 4 — Accuracy, Completeness & Timeliness of Information

The information on this site may not always be accurate, complete, or current. Any reliance on the content is at your own risk.

We may update or modify content at any time without obligation to do so.

Section 5 — Modifications to Service & Pricing

Product prices are subject to change without notice.

We may modify or discontinue the Service at any time.

We are not liable for any such modification, price change, or discontinuation.

Section 6 — Products or Services

Certain products may be available exclusively online and may have limited quantities. Returns are governed by our Refund & Return Policy.

Subscription availability, pricing, frequency, and other subscription terms will be disclosed at the time of subscription purchase and are governed by the Subscription & Recurring Orders section of these Terms.

We attempt to display product images and colors accurately but cannot guarantee your screen's display accuracy.

We reserve the right to limit sales to any person or region and to limit quantities. Product descriptions and pricing may change without notice.

We do not warrant that product quality will meet your expectations.

Section 7 — Accuracy of Billing & Account Information

We reserve the right to refuse or limit any order placed with us.

We may cancel or reduce quantities per person, household, or order at our discretion.

You agree to provide complete and accurate purchase and account information.

For subscription purchases, you authorize us and our payment processors to charge your selected payment method for recurring subscription orders according to the billing terms disclosed at checkout, until you cancel your subscription or it is otherwise terminated.

For additional details, refer to our Refund & Return Policy.

Section 7.5 — Fraud Prevention & Order Verification

We reserve the right to delay, refuse, cancel, or hold any order for suspected fraud, unauthorized activity, or verification purposes.

We may request additional information from you prior to accepting or fulfilling an order.

Section 8 — Subscriptions & Recurring Orders

If you choose to purchase a TruSatva subscription, you agree to the recurring billing terms presented to you at the time of purchase.

  • Recurring Billing: Your subscription will automatically renew at the frequency and price disclosed at checkout unless you cancel before the next scheduled billing date.
  • Subscription Price: The price applicable to your subscription will be displayed at checkout or otherwise communicated to you before you subscribe. Any applicable taxes or other charges will be disclosed as required.
  • Cancellation: You may cancel your subscription through your customer account or by contacting us at support@trusatva.com. Cancellation requests should be submitted at least 48 hours before the next scheduled billing date to prevent the upcoming renewal charge.
  • Already-Billed Orders: If a subscription order has already been billed and entered processing, cancellation of that particular order may no longer be possible. Any refund eligibility will be determined under our Refund & Return Policy.
  • Future Renewals: Canceling a subscription stops future renewal charges but does not automatically cancel or refund an order that has already been billed, processed, or shipped.
  • Subscription Changes: Where available, you may modify your subscription, including applicable frequency or other available options, through your customer account or by contacting us.
  • Failed Payments: If a recurring payment cannot be successfully processed, we may retry the payment or suspend or cancel the subscription until a valid payment method is provided.

Subscription orders are subject to our Shipping Policy and Refund & Return Policy.

Section 9 — Optional Tools

We may provide access to third-party tools that we do not monitor or control.

These tools are provided "as is" without warranties. Your use of them is at your own risk.

Future new features or tools will also be subject to these Terms.

Section 10 — Third-Party Links

Third-party links may direct you to websites we are not affiliated with.

We are not responsible for examining or evaluating their content and assume no liability.

Review third-party policies carefully before engaging in transactions with them.

Section 11 — User Comments, Reviews & Feedback

By submitting comments, reviews, testimonials, suggestions, or other materials ("Comments"), you agree that the information you provide is truthful, based on your actual experience, and does not violate the rights of others or applicable law.

You may not submit or assist in creating a review or testimonial that:

  • Is false, misleading, or fabricated
  • Claims an experience with a TruSatva product that you did not actually have
  • Is submitted on behalf of another person or falsely represents the identity or experience of the reviewer
  • Uses artificial intelligence or other tools to fabricate or materially misrepresent a customer's actual experience
  • Fails to disclose a material connection, compensation, free product, or other incentive where disclosure is required

We do not require or condition incentives on the submission of positive reviews. We may moderate or remove content that violates these Terms, applicable law, or our content standards, but we do not prohibit or penalize customers for submitting honest negative reviews.

We are not obligated to keep Comments confidential, provide compensation for Comments, or respond to Comments.

You are solely responsible for the Comments you submit.

Section 12 — Personal Information

Your submission of personal data is governed by our Privacy Policy.

Section 13 — Errors & Inaccuracies

Occasionally, information may contain errors or omissions relating to product descriptions, pricing, promotions, or availability.

We may correct or update such information and cancel orders if necessary.

Section 14 — Prohibited Uses

You are prohibited from using the site:

  • for unlawful purposes
  • to violate regulations or laws
  • to infringe intellectual property
  • to harass or harm others
  • to submit misleading information
  • to upload malware
  • to collect personal information
  • to spam, crawl, scrape, or hack
  • to bypass security features

We may terminate your use of the Service for violating these rules.

Section 15 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

All products and services are provided "as is" and "as available."

To the fullest extent permitted by law, Vedanta Wellness LLC and its employees, directors, agents, and suppliers are not liable for indirect, incidental, special, punitive, or consequential damages.

In all cases, our liability shall not exceed the amount you paid us.

Section 15.5 — Health Outcome Disclaimer

We do not guarantee that use of our products will produce any particular sleep, wellness, or health outcome.

Customer satisfaction guarantees and refund policies are based on product experience and eligibility under our posted Refund & Return Policy, not on any promise of specific health results.

Section 16 — Indemnification

You agree to indemnify and hold harmless Vedanta Wellness LLC, its partners, employees, and affiliates from any claim arising from your breach of these Terms or your misuse of the Service.

Section 17 — Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.

Section 18 — Termination

These Terms remain effective unless terminated by you or us.

We may terminate access immediately if you violate these Terms.

You remain responsible for any amounts due before termination.

Section 19 — Entire Agreement

These Terms, together with our policies, form the entire agreement between you and TruSatva.

Section 19.5 — Chargebacks & Payment Disputes

If you believe there is an issue with your order, you agree to contact us at support@trusatva.com before initiating a chargeback or payment dispute.

We reserve the right to dispute chargebacks where the transaction was valid and fulfilled in accordance with these Terms and our posted policies.

Section 20 — Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

Section 21 — Contact Information

Vedanta Wellness LLC

800 N King Street, Suite 304-1941

Wilmington, DE 19801

United States

Email: support@trusatva.com